Consignee Service Center (GLS)

The way to move. The way to care.

Search First, Support Later: Find Your Answers Instantly!

Save time and effort by searching for answers to your questions in our comprehensive library of articles before submitting a support request. Our vast collection covers a wide range of topics, ensuring you can find the help you need instantly.

Topics

  1. Aide instantanée : Explorez nos articles dès maintenant !
    1. Mon colis a été livré, mais je n'ai rien reçu.
    2. Mon envoi/colis était en livraison aujourd'hui, mais je ne l'ai pas reçu.
    3. Comment puis-je suivre mon envoi/colis ?
  2. Directe hulp: Ontdek nu onze artikelen!
    1. Mijn pakket werd geleverd, maar ik heb niets gekregen.
    2. Mijn zending/ pakket stond in levering vandaag, maar ik heb het niet ontvangen.
    3. Hoe kan ik mijn zending/ pakket opvolgen?
  3. Instant Help: Explore Our Articles Now!
    1. My parcel was delivered, but I haven't received anything.
    2. My shipment/parcel was in delivery today, but I haven't received it.
    3. How can I redirect my parcel to an alternative delivery?

Featured portals

  1. GLS Consignee Support

    Welcome!
    You're a consignee and you need assistance? We're happy to help you out.

Suggested forms

  • My parcel has been delivered, but I didn't receive it. in GLS Consignee Support

    My parcel has been delivered, but I didn't receive it.

  • When will my parcel be delivered? in GLS Consignee Support

    Wondering when your parcel will be delivered ? We will guide you and help you to find this information.

  • Other questions in GLS Consignee Support

    This request type is exclusively for non parcel-related questions. Please note that we won't be able to provide any assistance for inquiries related to parcels through this request.

  • I have a comment about the driver. in GLS Consignee Support

    Your satisfaction is our concern, help us improve our service.

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