Customer Service Center (GLS)

Shipping Made Simple, Support Made Strong.

Discover the New Customer Help Center

Our new Customer Help Center is designed to give you easier access to the information and support you need. Whether it's tracking a package or resolving an issue, GLS is focused on making your shipping experience as smooth and reliable as possible.

Choose Your Language for a Personalized Experience!

Topics

  1. Quick Access
    1. e-Tools - YourGLS Support
      e-Tools - YourGLS Support
    2. Provide Delivery/Pickup Instructions
      Provide Delivery/Pickup Instructions
    3. YourGLS - General Question
      YourGLS - General Question
  2. Sales
    1. Sales Inquiry
      Sales Inquiry
    2. Information request
      Information request
  3. Useful Links
    1. Download TeamViewer for Remote Support
    2. GLS Corporate Website
    3. YourGLS: manage shipments
  4. YourGLS FAQs: Everything You Need to Know
    1. 🧰 YourGLS Essentials
    2. πŸ”„ Transitioning from Label Lite
    3. πŸ‘₯ Your Team, Your Access
    Show 2 more
  5. YourGLS How-To's: Step-by-Step for Seamless Use
    1. πŸ“š General How-To's
    2. πŸ“¦ Shipment How-To's
    3. 🧲 Bulk Action How-To's
    Show 1 more

πŸ“ž Access to Sales and Customer Support Portals

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Dear customers,
Below, you will find access to our Sales and Customer Portals, where a variety of request types are available for you to reach out to our support team. Selecting the appropriate request type ensures that your inquiry is handled quickly and efficiently. This helps us provide you with the best possible service. We’re here to support you every step of the way!

Featured portals

  1. Sales Support Portal

    Welcome to the GLS Belgium Sales Support Portal – your one-stop destination for seamless logistics solutions tailored to your needs! Whether you're looking to gather more information or request a quote for our premium parcel and freight delivery services, you've come to the right place. At GLS Belgium, we understand the importance of reliability and efficiency in logistics. That's why we offer a range of premium services designed to make your shipping experience as smooth and stress-free as possible. From small parcels to large freight, our dedicated team is here to support you every step of the way. Start your journey with us today and experience the difference that comes with choosing GLS Belgium – where exceptional service meets unparalleled expertise.

  2. GLS Customer Service Pro

    Welcome! You can raise a request for GLS Customer Service Pro using the options provided.

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